Privacy policy

SAS St. Isidore. ("We," "our" or "Izzys") are committed to protecting the privacy of all users of our website, izzysparis.com. Please read the following privacy policy that explains how we use and protect your information. We will be the "responsible for processing" the information you provide us.

This privacy policy applies to all users, registered or not, of our website.

  1. Contact us

If you have any questions or requests regarding this privacy policy or how we handle your data more generally, please contact us as follows:

by email: bonjour@izzysparis.com

  1. How we collect your information

We collect your personal information when you interact with us or with our service, for example when you use our site to place an order.

We collect information:

  • when you create an account or change the settings of that account when you place an order or when you
  • process it (payment and delivery)
  • when you contact us directly by email, phone, mail, mail or via our chat.

We also collect information from third-party sites, such as advertising platforms and our fraud detection service provider.

  1. The information you provide to us

As part of our confidentiality commitments to our customers and more generally to visitors to our site, we are committed to the transparency of the information you provide to us.

When you visit our site or place Izzy orders, we ask you to provide information about yourself: your name, contact information, delivery address, order details and payment information (credit cards). debit credit).

We also collect information about your use of our site and when you post messages on our site or when you contact us or provide us with comments, by email, mail, phone or chat.

We collect technical information on your mobile device or computer, for example on its operating system, the type of device and connection as well as the IP address from which you access our site.

We also collect technical information about your use of our service via a mobile device, such as your carrier, your location and performance data such as mobile payment methods. Unless you have chosen to remain anonymous via your device and/or our platform settings, we can automatically collect and use this information if you use our service via your (your) mobile device (s) via your mobile phone browser or otherwise.

We only process health information about you if you consent and provide it to us yourself, for example if you specify food allergies.

  1. Using your information

We will only process the data we collect about you if we have a relevant legal basis: if we have to process your information in order to provide you with the service you requested or for the conclusion of a contract, if we have your consent, if we have a justifiable reason to process your data or if we are legally obliged to do so.

When we need it to provide you with the requested service or to conclude a contract, we use your information:

  • to give you access to the relevant parts of the site
  • to provide you with the services you have requested
  • to allow us to collect your payments, and
  • to contact you, if necessary about our service, for example to resolve any difficulties with your orders.

We also process your data if we have a valid reason to do so - for example to customize our service (data processing that facilitates and speeds up the ordering process).

We will also analyze your use of our service from your location data to create profiles about you and to your advantage. This means that we make certain assumptions about what you might be interested in and that we use them, for example, to send you relevant marketing communications, to present cocktails that we think you would prefer, or to inform you of our special offers or promotions. . our products you may be interested in.